MasterAgent guide
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Analytics

Analytics answers one simple question: is automation actually working for you? It covers message volume, generated sales and AI consumption.

Analytics

Tracked metrics

  • Messages received and sent over the period.
  • Active conversations and new contacts.
  • Orders created and orders paid.
  • AI consumption, useful to anticipate a plan change.

Reading the results

Always compare two equivalent periods rather than a single figure. More messages without more orders usually points to an incomplete knowledge base or a poorly described catalogue.